Thank you for using BoogieBoard. We are committed to protecting your privacy and, for that reason, we have adopted this Privacy Policy to explain our data collection, use, security, and disclosure practices through BoogieBoard’s products and services, including the BoogieBoard website at https://www.boogieboard.ai (the “Site”), the BoogieBoard application at https://app.boogieboard.ai, and any other websites, mobile applications, products, and services provided by BoogieBoard that link to or reference this Privacy Policy (collectively, the “Services”).
The Services are owned and operated by BB Labs LLC (“BoogieBoard”, “we”, “us” or “our”). This Privacy Policy explains how we handle personal information in connection with the Services. Please review it carefully.
We may update this Privacy Policy from time to time. If we do, we will post the updated version on this page or within the Services and revise the “Last Updated” date above. We encourage you to check this Privacy Policy from time to time.
We process your Personal Information as described in this Privacy Policy, including the transfer, use, and storage of your personal data in the United States. Where we rely on your consent to process Personal Information, you may withdraw that consent at any time by following the instructions in the Accessing Your Personal Information section below. This will not affect the lawfulness of processing before withdrawal. You have the right to file a complaint relating to the processing of Personal Data with any relevant data protection authority.
This Privacy Policy applies to information BoogieBoard collects through the Services, as well as other information provided to us online or offline by third parties when we associate that information with customers or users of the Services. It does not apply to information collected from our employees, contractors, or vendors.
This includes Personal Information that can identify or relates to you, including but not limited to your first and last name, telephone number, Internet Protocol (IP) address, postal, and email addresses (“Personal Information”). You have the choice on what information to share and the services you want to engage. You can choose not to provide information to us, but in general, some information about you is required in order for you to access certain functionality of the Services.
Please note that this Privacy Policy applies only to the Services, and not to any other third-party website linked to or from it, or any third-party website in which BoogieBoard content or functionality is embedded. We do not control the privacy policies or practices of others. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how those websites collect, use, share and protect your information.
BoogieBoard provides a B2B SaaS platform. Our customers submit account, contact, CRM, territory, planning, and related business data to the Services (“Customer Data”). Where BoogieBoard processes Customer Data on behalf of a customer, it acts as a processor or service provider and handles that data under its agreement with the customer, including the Data Processing Addendum where applicable, not under this Privacy Policy. This Privacy Policy describes how BoogieBoard handles personal information for which it is the controller, such as information about website visitors, prospects, marketing contacts, account administrators, and people who communicate with us.
To the extent provided by the law of your jurisdiction, you may (a) have the right to access certain Personal Information we maintain about you, (b) request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes, (c) request that we update or correct inaccuracies in Personal Information, (d) object to our use of your Personal Information, (e) ask us to block or delete your Personal Information from our database, and (f) request to download the Personal Information you have shared on the Services. You may make these requests and any other inquiries about this Privacy Policy by emailing support@boogieboard.ai.
Any such requests are subject to the protection of other individuals’ rights and applicable law. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your Personal Information that we maintain. In some cases, we may need to retain your Personal Information for legal reasons or for legitimate business purposes, as permitted by applicable law.
We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or relate to information that is not associated with your Personal Information.
During your use of the Services, BoogieBoard collects information in various ways, including directly from you when you provide it to us, and automatically as you use the Services.
Account Creation: When you create an account or otherwise use the Services, we collect information such as your name, email address, password, role within your team or enterprise, and an optional profile photo.
Your Communications with Us: We collect information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide.
Payment Information: When you purchase a subscription to the Services, you will need to provide payment information to process your subscription. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services.
Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which may include contact information and other information about you.
Conferences, Trade Shows, and Other Events: We may attend conferences, trade shows, and other events where we collect contact information from individuals who interact with or express an interest in the Services.
BoogieBoard and third-party service providers may automatically collect information about you when you use the Site. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve the Site. This information includes:
Usage and technical data, including cookies, details of your visits to the Site such as traffic data, generalized location data, and logs, the resources you access and use on the Site, device and browser type, operating system, clickstreams, usage details, IP address, pixel tags, and similar tracking technologies.
Cookies are small data files that we transfer to your device for record-keeping purposes. The Site uses cookies to analyze trends, recognize you, tailor the Site to you, or to detect and prevent fraud. You can instruct your browser, by changing its options, to disable cookies or to prompt you before accepting a cookie from the Site. If you disable cookies, however, you may not be able to use all portions or functionality of the Site.
Third Party Cookies
Google Analytics: we use Google Analytics on the Site to help us analyze traffic on the Site. For more information on Google Analytics’ processing of Personal Data, please see http://www.google.com/policies/privacy/partners/. You may opt out of the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We process your Personal Information with your consent or as needed to provide you the Services. We may also use your Personal Information to comply with legal obligations, operate our business, protect the vital interests of you, our customers, or the public, or for other legitimate business interests of BoogieBoard as described in this Privacy Policy.
More specifically, we may use the information we collect to:
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in the emails. Even if you opt out of marketing emails, we may continue to send you certain account-related emails, such as notices about your account and information regarding your transactions with BoogieBoard.
Within the Services, information may be visible to other authorized users in your organization’s workspace, based on your organization’s configuration, permissions, and instructions.
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
We may disclose Personal Information to provide the Services, or when you authorize or instruct us to do so. We may also disclose Personal Information and other information to companies, agents, contractors, service providers, or others engaged to perform functions on our behalf, such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics. Information about our subprocessors and Data Processing Addendum is available at https://boogieboard.ai/data-processing-addendum/.
We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues. Finally, we reserve the right to transfer information, including your Personal Information, to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the Services, or in the unlikely event of a bankruptcy, liquidation, or receivership. We will use commercially reasonable efforts to notify you of such transfer.
We may use aggregated or de-identified data, which cannot reasonably be used to identify you, for analytics and to operate and improve the Services. We maintain such data in a form that does not identify individual users.
BoogieBoard takes technological and organizational measures to protect your Personal Information against loss, theft, and unauthorized access, use, disclosure or modification. However, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security. We utilize reasonable information security measures to safeguard your Personal Information, for example:
We use Secure Socket Layer (SSL), Transport Layer Security (TLS), or similar encryption technology to protect data in transit across web connections, and we encrypt sensitive data at rest on databases and backups.
All data is stored in a cloud-hosted, access-controlled database. We apply role-based, least-privilege access to production data and log access to it.
For our cloud-hosted databases, we rely on our providers’ (such as Google Cloud’s) security programs to protect Personal Information while stored in their controlled facilities. For more information on Google Cloud’s security practices, please see https://cloud.google.com/security.
We restrict access to Personal Information to our employees, contractors, and agents who need to know that information in order to operate, develop, improve or support our Services. If we share Personal Information with service providers, we require that they also use reasonable information security measures and only use your Personal Information for the purposes for which we share it with them. BoogieBoard will retain your information only as long as necessary for the purposes outlined in this Privacy Policy and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection, or audit purposes, or as otherwise required by law.
Information gathered through the Services may be transferred, used, and stored in the United States or in other countries where our service providers or we are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Where we transfer Personal Data from the European Economic Area, the United Kingdom, or Switzerland to a country that has not received an adequacy decision, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.
The Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Information from individuals under 18, or authorize individuals under 18 to use the Services.
California residents, including business contacts, may have rights under California law, which may include the right to know, access, correct, or delete personal information, and to opt out of the sale or sharing of personal information. As stated above, we do not sell personal information or share it for cross-context behavioral advertising. To exercise any rights that apply, contact us at support@boogieboard.ai.
The GDPR may afford individuals in the European Economic Area and the United Kingdom rights regarding the collection, retention, transfer, and deletion of their Personal Information, including the right to lodge a complaint with a supervisory authority. To exercise such rights, please contact support@boogieboard.ai.
BoogieBoard’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
For questions about our Privacy Policy or to lodge a complaint, contact us at support@boogieboard.ai, or write to us at:
BB Labs LLC (BoogieBoard)
9901 Brodie Lane, Ste 160 #1176
Austin, TX 78748
Last Revised: 20 June 2026