"At BoogieBoard, we believe the most powerful ROI stories come directly from our customers. I've been on the receiving end of vendors claiming exact hours saved or precise revenue gains without understanding our business. This always felt disingenuous and limited my trust in these vendors.
So Instead, we've chosen to share our customers' real experiences and provide a framework for you to think about returns for your organization, both quanititaive and qualitative. Territory planning is a complicated, multi-stakeholder process with lots variables. We believe that these stories illustrate the impact that BoogieBoard can have. We are always happy to connect you directly to these customers to learn more.
If BoogieBoard isnβt an option and you need to design territories in spreadsheets, we have the most comprehensive free tools available on our resources page to assist you. I have been in your shoes before, and I hope these tools help. Please send any feedback directly to me at kevin@boogieboard.ai.β
Kevin Davis, Founder and CEO of BoogieBoard
About Our Featured Customers
FullStory: Digital experience analytics SaaS platform with a go-to-market organization of 150+ people across three continents, structured into 12 distinct teams spanning four market segments.
Fundraise Up: Leading donation SaaS platform for nonprofits with 25+ BDRs and AE teams across SMB, Mid-Market, Enterprise, and Strategic segments, managing territories in US/Canada and expanding into UK/EMEA.
Watershed: Climate technology (SaaS) company with a sales organization of 50+ AEs, 25+ SDRs, and account management teams, managing territories globally with complex account hierarchies.
Challenger Inc: Global sales training leader serving enterprise clients through a named-account approach rather than traditional geographical territories, with an expansive addressable market.
Part 1: The ROI Framework
β±οΈ Component 1: Time and Resource Savings
1.1 Dramatic Time Reduction
"With BoogieBoard, we were done with territories in three weeks. The shining light was the equity -- the confidence that all reps had an equal shot at hitting their quotas."
β Trevor Hussey, RevOps at Watershed
"BoogieBoard just works. It saved weeks of time that would've been spent in spreadsheets and created perfectly equitable territories."
β Meredith Dowd, VP, Revenue Operations at Sana
Results demonstrated by customers:
2-4 weeks of RevOps work reduced to days
Elimination of spreadsheet version control problems
Faster territory rollout to sales teams (no lost selling days)
Automated, beautiful visualization replaces manually building pivot tables
Scenario comparison eliminates administering spreadsheets and managing version issues
Live, unified data backbone prevents refreshing spreadsheets and slow performance
Automated limiting of customer disruption (fewest Account Owner changes possible)
1.2 Headcount Cost Avoidance
"The clearest direct ROI would be not having to hire someone to be a full-time territory builder and manager. For us, it was clear we could either hire someone to come do this or we could license BoogieBoard to help us do it."
β Will Hergenrader, Manager of Sales and Marketing Strategy, FullStory
Results demonstrated by customers:
Elimination of $120,000-$180,000ΒΉ annual cost for territory specialists
Avoided recruiting costs ($15,000-$30,000 per hire)
Budget reallocation to revenue-generating roles
How BoogieBoard enables this:
One-click territory design performs work that would require full-time staff
Intuitive home-base allows existing RevOps team to manage territories more efficiently
1.3 Faster Go-to-Market Execution
"We were able to bring in all of our sales management into BoogieBoard...and that eventually rolled out into the sales team within two weeks of the fiscal year starting, which was the fastest we had ever done that at FullStory."
β Will Hergenrader, Manager of Sales and Marketing Strategy, FullStory
"We unblocked 2025 planning: We made business decisions with confidence because we had visibility into the account universe."
β Jessica Watts, VP of Sales, Fundraise Up
Results demonstrated by customers:
Elimination of "lost quarter" where Q1 underperforms
Sales reps selling with correct accounts from day one
Tighter feedback loops for territory and ideal customer profile performance
How BoogieBoard enables this:
One-click territory design creates balanced territories in minutes
Visual territory comparison allows immediate stakeholder review and approval
Direct CRM integration pushes complete territory assignments instantly
π Component 2: Revenue Performance Improvement
2.1 Higher Average Sales Prices
"We're seeing all channels deliver a stronger ASP because we're pointing them in the right direction."
β Jessica Watts, VP of Sales, Fundraise Up
"Just focusing on the right accounts is huge."
β Trevor Hussey, RevOps at Watershed
Results demonstrated by customers:
Increased deal sizes through better account targeting
More consistent pricing across territories
Less time spent on poor-fit prospects
How BoogieBoard enables this:
Multi-variable territory balancing based on customer fit metrics
Strategic account distribution that aligns rep expertise with accounts
Territory optimization that focuses reps on highest-potential accounts
Territory design that matches quota size with book construction
2.2 More Effective BDR/SDR Performance
"Domain specialization led to sharper targeting and improved outreach."
β Jessica Watts, VP of Sales, Fundraise Up
"Streamlined handoffs: Aligned BDR and AE territories eliminated confusion and lead routing errors."
β Sam Miller, Head of Strategy and Operations, FullStory
Results demonstrated by customers:
Higher conversion rates on outbound activities
Clear pipeline generation accountability
Smooth handoffs between BDRs and Account Executives
How BoogieBoard enables this:
Perfect alignment between BDR and AE territories eliminates handoff confusion
Domain specialization capabilities increase BDR expertise in specific sectors
2.3 Improved Forecasting Accuracy
"Eliminated hoarding: Reps stopped artificially holding opportunities open since they maintained ongoing account ownership."
β Jessica Watts, VP of Sales, Fundraise Up
"This process gave us a unit of measurement that we previously lacked. Now we can say: the bullseye that we designed the territory around looks like this. Are we hitting it?"
β Sam Miller, Head of Strategy and Operations, FullStory
Results demonstrated by customers:
More accurate pipeline projections
Better visibility into future revenue
Elimination of opportunity "hoarding"
How BoogieBoard enables this:
Balanced territory potential creates more predictable results per territory
Clear territory definitions allow precise measurement of territory performance
Clarity in account ownership process eliminates the need for opportunity hoarding
π€ Component 3: Cross-Functional Team Alignment
3.1 Marketing and Sales Coordination
"Territories have a downstream impact for everything we do in the planning cycle, whether that be goal setting or quota setting, getting comp plans out the door, finance knowing the headcount that we need."
β Sam Miller, Head of Strategy and Operations, FullStory
"Sales, marketing, and partnerships executed against the same territory strategy."
β Jessica Watts, VP of Sales, Fundraise Up
Results demonstrated by customers:
Marketing: Targeted ABM campaigns to the right accounts
Customer Success: Clear account ownership during transitions
Solutions Engineers: Higher utilization rates
Finance: Data-driven forecasting inputs and territory measurability
Product: Measurable feedback from ideal customer profiles and segments
How BoogieBoard enables this:
Single source of truth for territory definitions accessible to all departments
Exportable territory definitions for use in marketing and CS systems
One-click territory design for all customer facing roles (Account Management, Solutions Engineering, Deal Desk)
3.2 Multi-Region and Complex Account Hierarchy Management
"Our sales teams range across three continents, four different segments on each continent. So there's 12-ish teams that we're building territories for, and they all have completely different requirements."
β Will Hergenrader, Manager of Sales and Marketing Strategy, FullStory
"Different sales roles: AEs and BDRs required distinct but aligned territories. Multiple segments: Education, SMB, Mid-Market, Enterprise, and Strategic each demanded a tailored approach."
β Jessica Watts, VP of Sales, Fundraise Up
Results demonstrated by customers:
Implemented sales motions to complex global account hierarchies
Tailored territories by seller role type and seniority
More precise territories for non-US sales teams
How BoogieBoard enables this:
Automated hierarchy rules for global accounts and their subsidiaries
Segment-specific territory design with different rules per segment
Multi-role territory alignment across AE, SDR, and CS teams
Simultaneous balancing across regions while maintaining global account relationships
π₯ Component 4: Sales Team Trust and Retention
4.1 Transparency and Trust Building
"It was the first time that I could confidently visualize all of the different build options and their impact. When we rolled this out to the team, we showed them the build in BoogieBoard. They had never seen a build led with such transparency."
β Jessica Watts, VP of Sales, Fundraise Up
"I had multiple people come to me and thank me for the intentionality that went into designing territories."
β Will Hergenrader, Manager of Sales and Marketing Strategy, FullStory
Results demonstrated by customers:
Elimination of sales vs. operations tension
Reduced skepticism about territory fairness
Sales leadership supporting the process instead of fighting it
How BoogieBoard enables this:
Interactive territory visualization shows exactly how territories are balanced
Side-by-side territory comparisons demonstrate equity across teams
"What-if" scenario modeling shows why specific approaches were chosen
Data-driven assignment process removes perception of subjective favoritism
4.2 Sales Rep Retention and Satisfaction
"In my experience, having a bad territory or an uneven territory can often be a major cause of rep attrition."
β Sam Miller, Head of Strategy and Operations, FullStory
"Eliminated perceived favoritism: Data-driven assignments removed concerns about subjective decisions."
β Jessica Watts, VP of Sales, Fundraise Up
Results demonstrated by customers:
Reduced sales rep turnover
Lower recruiting costs ($30,000-$100,000 per hireΒ²)
Preserved seller/customer relationships
How BoogieBoard enables this:
Multi-metric territory balancing ensures fairness across all reps
Transparent design process builds rep confidence in territory assignments
Equitable opportunity distribution based on documented criteria
4.3 RevOps Team Effectiveness
"[Before BoogieBoard] we just had to say no to more things as a RevOps team, way more impactful, way more meaningful things both as a company, as a team, and also as a person."
β Trevor Hussey, RevOps at Watershed
"This is a major arc of work that we were able to significantly reduce the amount of time that we put into it and not only maintain, but improve the quality of the output."
β Sam Miller, Head of Strategy and Operations, FullStory
Results demonstrated by customers:
Time reallocation to strategic projects
Better knowledge transfer between team members
Reduced burnout from manual territory work
How BoogieBoard enables this:
One-click territory design eliminates weeks of manual spreadsheet work
Built-in documentation of territory rules and rationale
Complete territory history tracking simplifies handoffs between team members
π Component 5: Continuous Planning and Market Adaptability
5.1 Quarterly Territory Optimization
"One of the most immature ways to look at territory design is as something that happens once a year."
β Jessica Watts, VP of Sales, Fundraise Up
"BoogieBoard forced us to think more structurally and forward thinking in a way of how to design and maintain territories."
β Will Hergenrader, Manager of Sales and Marketing Strategy, FullStory
Results demonstrated by customers:
Shift from annual to more continuous territory refinements
Questions to Ask Your Team About Territory Planning
Use these questions to facilitate meaningful discussions with your stakeholders. Check each box once you've discussed the question with your team to track your progress in evaluating your territory planning ROI potential.
β±οΈ Time & Resource Investment
How many RevOps person-hours does your team invest in territory planning annually?
How many Sales person-hours does your team invest in territory planning annually?
How many revision cycles does your typical territory planning process require?
When are your territories typically finalized relative to the start of your fiscal year?
How does territory readiness affect your Q1 productivity?
Has your team discussed hiring dedicated resources for territory management?
What percentage of your planning period is consumed by territory discussions?
π Revenue Performance Indicators
How many selling days do you lose at the start of each year due to pending territory assignments?
Have you observed patterns of opportunity "hoarding" in your sales organization to game territory rules?
What level of deal size variation exists across territories with similar account profiles?
How aligned are your BDR/SDR territories with your AE territories?
What is your current forecast accuracy percentage at the territory level?
What percentage of your reps consistently achieve target ASPs?
How would you describe your current BDR-to-AE handoff process efficiency?
π€Cross-Functional Alignment
How do you design complex account hierarchies into territories today?
What is your current process for resolving unclear account ownership?
How effectively does your approach handle multi-region accounts?
How quickly can your team adjust territory models for market changes?
What is your typical timeline for expanding territories into new segments or regions?
How frequently do cross-functional initiatives face delays due to territory questions?
How coordinated are your Marketing and Sales approaches to account targeting?
π₯ Team Trust and Satisfaction
How frequently do sales reps question territory fairness?
How easy is it for sales to participate in your territory design process?
How transparent is your territory assignment process to the sales team?
Do you have territory mentions in Glassdoor, RepVue, or r/techsales job reviews?
How often do territory disputes require leadership intervention?
Has territory dissatisfaction contributed to any recent sales rep departures?
What level of visibility do sales leaders have into territory methodology?
What is your estimated cost when replacing a sales rep?
π Planning Maturity
How frequently does your organization review and adjust territories?
How quickly can you respond to market changes with territory adjustments?
Would your organization benefit from more frequent territory optimization?
How often are new go-to-market approaches delayed by territory limitations?
What is your timeline for incorporating new market data into territories?
Pro Tip: Schedule a dedicated session with key stakeholders from RevOps, Sales Leadership, and Marketing to discuss these questions. These conversations often uncover hidden opportunities for improvement.
The ROI of advanced territory planning creates a cascading series of benefits:
Immediate time and resource savings
2-4 weeks of spreadsheet work reduced to days or hours
Elimination of $120,000-$180,000 in dedicated headcount costs
Faster territory rollout and implementation
Revenue enhancements
Higher average sales prices (ASPs)
Improved BDR/SDR performance and pipeline generation
More accurate forecasting and pipeline visibility
Strategic business advantages
Enhanced cross-functional alignment across departments
Ability to scale complex territory structures across global organizations
Flexibility to adapt to changing market conditions
Human and cultural improvements
Increased sales team trust and satisfaction
Better sales rep retention and reduced turnover costs
Greater confidence in leadership decision-making
More strategic focus for RevOps professionals
Organizational maturity
Evolution from annual to continuous planning cycles
Enhanced business agility and market responsiveness
Optimal resource allocation and territory coverage
Use the discussion questions to assess your current territory planning process with your team. Run the ROI calculator to quantify your specific opportunity. The data and framework are designed to help you make an informed decision about whether to continue with your current approach or explore alternatives.
ΒΉ SiriusDecisions Worldwide GTM Operations Benchmark Study, 2022 Edition, p.37-42. Published by Forrester Research, Inc.
Β² DePaul University Sales Education Foundation Effectiveness Survey, 2021 Edition, p.14-18. Published by the DePaul University Center for Sales Leadership.